A framework is provided for defining behavioural expectations, and mechanisms are offered for teaching and evaluating behaviours and responding to individuals with behaviours that persistently breach defined expectations.
There is a need to define explicitly not only the expectations for behaviour but also the processes by which the behaviours will be assessed and documented.
In addition, emphasis is placed on the nature, order, and magnitude of the responses to behaviours that do not meet expectations.
2011-10-17
Eng.
Canadian journal of anaesthesia = Journal canadien dNULLanesthesie
Department of Anesthesiology, The Ottawa Hospital, University of Ottawa, General Campus, Suite CCW1401, 501 Smyth Road, Ottawa, ON, K1H 8L6, Canada.
Can J Anaesth. 2011 Nov;58(11):1039-50
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